Our Company

Satispay is a Fintech company, operating in the mobile payment industry. Having created a payment system that is independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone.

With headquarters and offices already located in Milan and Luxembourg, Satispay continues international expansion to provide the service throughout Europe.

For more information please visit:
www.satispay.com
www.crunchbase.com/organization/satispay

If you don’t have a Satispay account yet, download the app and sign up with the promo code JOB

Our Values

These are the values that inspire us:

  • Do it smart: always ask ourselves if we are doing what we are doing in a smart way, if there is a better way to do it and if the product we are building is smart itself
  • Be responsible: we have the privilege to work on a project that can make a great impact and change the world. There is no point in changing the world if we are not making it a better place.
  • Believe: if we want to make a positive and great impact and change the world in a better way, we all need to believe we can really do it!

Our Vision

To become the most successful financial instrument in any market we enter.

Our Mission

Improve everyone’s life by making everyday payments and money exchanges easy.

Personal characteristics of the candidate

We are looking for smart and highly motivated people that share our values and our view of business. We want specialists that have experience working in fast growing companies and that need to work within a dynamic, innovative and constantly evolving workplace.

Our team is comprised of the best talents around, because we know that hiring bright people is vital in making Satispay the best payment system ever built.

If you are passionate, if you are ready to work long hours and if you have a relentless desire to learn, then come join us! You’ll be in great company.

What we need

The Community Specialist is responsible for monitoring the community channels to communicate and to engage, excite, and troubleshoot, with the ultimate goal to drive traffic, engagement, brand loyalty and influence our customers to become active Satispay ambassadors.

Reporting to the Communication Manager, the Community Specialist will be fully responsible for managing conversations on community channels, in particular Facebook, Twitter, Instagram, Youtube, in close collaboration with the Marketing and CS teams and create catchy contents liaising with the rest of the Marketing team and other stakeholders.

Our ideal candidate will have:

  • A demonstrated ability to grow a new audience and engage readers, telling complex stories in simple, compelling ways.
  • Enthusiasm for uncovering new stories and new angles on old topics.
  • Excellent interpersonal and communication skills and predisposition to work in a team.
  • A deep understanding of the social multimedia landscape;
  • Ability to work in fast-paced environments and to remain calm under pressure.
  • Native italian knowledge and fluency in English are mandatory. Knowledge of German or French is considered to be a plus.

What you will be doing

The chosen candidate will become part of the Marketing team and, in particular, carry out the following activities:

  • Support the Communication Manager in the creation of compelling marketing communications to acquire and engage users aligned with the overall strategy and TOV and ensuring strategic alignment with marketing and business calendars and objectives;
  • Monitor and drive conversations on all Social Media, app stores and relevant online news and media outlets;
  • Manage community advocates and creators;
  • Provide qualitative and quantitative reports and feedbacks based on online surveys, close monitoring and app stores reviews;
  • Publish and write content on our website and proprietary communication channels;

      Logistic & Salary

      The role is based in Milan.
      We offer a competitive salary, commensurate with experience.
      Stock options plan available.

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