Our Company

Satispay is a Fintech company, operating in the mobile payment industry. Having created a payment system that is independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone.

Our headquarter is in Milan, Italy, and we also have offices in Luxembourg City and Berlin, Germany.

For more information please visit:

www.satispay.com
www.crunchbase.com/organization/satispay
https://www.cbinsights.com/research/report/fintech-250-startups-most-promising/

If you don’t have a Satispay account yet, download the app and sign up with the promo code TALENT

Our Values

These are the values that inspire us:

  • Do it smart: always ask ourselves if we are doing what we are doing in a smart way, if there is a better way to do it and if the product we are building is smart itself
  • Be responsible: we have the privilege to work on a project that can make a great impact and change the world. There is no point in changing the world if we are not making it a better place.
  • Believe: if we want to make a positive and great impact and change the world in a better way, we all need to believe we can really do it!

Our Vision

Simplify payments to improve everyone’s life.

Personal characteristics of the candidate

We are looking for smart and highly motivated people that share our values and our view of the business. We want specialists that have experience working in fast-growing companies and that need to work within a dynamic, innovative, and constantly evolving workplace.

Our team is comprised of the best talents around because we know that hiring bright people is vital in making Satispay the best payment system ever built.

If you are passionate, if you are ready to work long hours and if you have a relentless desire to learn, then come join us! You’ll be in great company.

What we need:

  • Basic knowledge of IT core concepts
  • At least 2-3 years of experience in an IT department or as a second line of support for IT companies/services
  • Curiosity for tech products and excellent knowledge of main computer and smartphone OS
  • A strong emphasis on positive, proactive customer service
  • Excellent interpersonal and communication skills and predisposition to work in a team
  • Ability to work in a fast-paced environment and to remain calm under pressure, responding in a timely manner to service issues and requests
  • A technical and logical approach to work
  • Precision in execution & detailed oriented mindset
  • Fluent in English (German / French will be considered as a plus)
  • Experience in people management will be considered as a plus

    What you will be doing

    You will be part of the Account Management Team giving your support to make Satispay the best payment system available by conducting issues diagnosing / bugs finding and testing our apps and software features executing manual tests.

    You will be a point of reference for internal and external needs: support Business partners in the integration process of our APIs assisting at the same time IT and Account Management Teams in bug fixing, documentation, and procedures drafting.

    You will also test new technologies and IT products that may be useful to implement in Satispay and actively support our community of merchants regarding application or software issues.

      Logistic & Salary

      The role is based in Milano.

      We offer a competitive salary, commensurate with experience.
      Stock options plan available.

      By clicking “Apply to Position” you confirm you have read and understood Satispay personal data processing policy for job applicants.