Our Company

Satispay is an Italian Scale-up operating in the mobile payment industry. Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone. Our offices are in Milan, Luxembourg City and Berlin.

More than just an App, Satispay is a Company, a group of creative, curious, enthusiastic people determined to make an impact in everyday life!
Simplify payments to improve everyone’s life is the vision driving our strategy.
Do it smart, Be Responsible, Believe are the values in the core of our Business, see more about our Culture: https://www.satispay.com/en-it/values/

If you want to know more about us, give a look here:
www.satispay.com
www.crunchbase.com/organization/satispay

And if you still don’t have a Satispay account, download the app and sign up with the promo code TALENT

What we need

We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay’s project. If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you! Joining Satispay means being a leader of change and innovation. Help us revolutionise everyday transactions by making payments as easy, cheap and secure as possible.

Our ideal candidate has:

  • Basic knowledge of IT core concepts
  • At least 2-3 years of experience in an IT department or as a second line of support for IT companies/services
  • Curiosity for tech products and excellent knowledge of main computer and smartphone OS
  • A strong emphasis on positive, proactive customer service
  • Excellent interpersonal and communication skills and predisposition to work in a team
  • Ability to work in a fast-paced environment and to remain calm under pressure, responding in a timely manner to service issues and requests
  • A technical and logical approach to work
  • Precision in execution & detailed oriented mindset
  • Fluent in English (German / French will be considered as a plus)
  • Experience in people management will be considered as a plus

    What you will be doing

    You will be part of the Account Management Team giving your support to make Satispay the best payment system available by conducting issues diagnosing / bugs finding and testing our apps and software features executing manual tests.

    You will be a point of reference for internal and external needs:

    • support Business partners in the integration process of our APIs assisting at the same time IT and Account Management Teams in bug fixing, documentation, and procedures drafting.
    • support our Business Development team in technical discussions with Large merchants and Payment Service Providers
    • perform a quality check process for strategic integrations, verifying that merchants have integrated our APIs correctly before they go live
    • test new technologies and IT products that may be useful to implement in Satispay and actively support our community of merchants regarding application or software issues.

      Logistic & Salary

      The role is based in Milano.

      We offer a competitive salary, commensurate with experience.
      Stock options plan available.

      By clicking “Apply to Position” you confirm you have read and understood Satispay personal data processing policy for job applicants.

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